Craig Ritchie is on a mission to Humanize Brands, Build Communities, Focus On The Customer, Unleash Experiences and Create Magic.



Craig Ritchie is a Senior Strategist at Organic, making Exceptional Experiences for world-class brands.

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cokeavatars

Coca-cola and Wieden & Kennedy are expanding their “happiness” branding with a new spot featuring a world filled with gamers and social networkers ignoring each other while they are jacked in to their virtual worlds.

One lone “reality-lover” wades through the avatars on the way to enjoy a soda pop. When he finally gets to enjoy his soft drink among the wifi-ers, he meets a fellow cola enthusiast who learns that maybe socializing is better face-to-face, over a Coke.

There’s another story here, however. Assuming the spot wants to sell to teens, it misses the mark. The world has changed but social networking and gaming is the norm to millenials. They don’t see faces buried in mobile devices as a societal failure. They would prefer to broadcast their thoughts entire lives to many others than to enjoy a double malt with a stranger at the drug store.

The target will be watching this spot and, yes, will be intrigued by the plethora of mingling avatars, but they’ll be wondering what game each player is enjoying, not what tonic can save them from their 24/7 wired addiction. Coke should be asking, ‘How can we make ourselves the drink of choice for social networking?’ And, ‘Does our agency really understand the new paradigms of the digital-driven world?’

(Perhaps appropriately, you can view the non-embeddable spot at Creativity.)

One Response to “Does your agency understand that the kids are alright?”

  1. Great critique, Craig. Spot on.

    More!

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