Craig Ritchie is on a mission to Humanize Brands, Build Communities, Focus On The Customer, Unleash Experiences and Create Magic.



Craig Ritchie is a Senior Strategist at Organic, making Exceptional Experiences for world-class brands.

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Category:

Measurement

3minds3pack.gifIt’s been too long since I posted a three-pack from Organic’s ThreeMinds blog. These great posts are creating a lot of discussion:

  1. Where Does Brand Experience Begin and End? by Anthony Viviano and Sarah Jo Sautter examines the rare execution of holistic brand experiences, across media and from web to office or retail.
  2. Do Social Media Marketers Dream Of Monitoring Tools? by Anna Banks outlines the features needed for deep social media monitoring. This new discipline is noisy, and expanding rapidly. And also;
  3. Why You Shouldn’t Care About Seeing Flash on iPhone by Fang-Yu Lin shuts down the speculation. If you care about user experience, you’ll understand why.

urdoinitwrong1
I’ve never used Lolcats on my blog, so this is the first, and last time. Promisses.

Photo credits: Marc Shandro.

Back in May, I tweeted eight “Web Strategy Reminders” that got some great responses. Here they are altogether, with two bonus reminders to allow people to laugh like Count von Count when they’re done.

Web Strategy reminder No. 1: If you’re just adding a “Community” tab to your web site, You’re doing it wrong.

Web Strategy reminder No. 2: If you’re pushing Content out through banners, You’re doing it wrong.

Web Strategy reminder No. 3: If everything you build has a unique interface, You’re doing it wrong.

Web Strategy reminder No. 4: If you start with a tactical gimmick on a platform your market doesn’t use, You’re doing it wrong.

Web Strategy reminder No. 5: If your platform doesn’t separate form from function, You’re doing it wrong.

Web Strategy reminder No. 6: If you’re ignoring the fact that Search is the number one way that users find you, You’re doing it wrong.

Web Strategy reminder No. 7: If you’re not considering how your experience will change over time, You’re doing it wrong.

Web Strategy reminder No. 8: If you’re not implementing a holistic measurement strategy beyond clickstream analysis, You’re doing it wrong.

Web Strategy reminder No. 9: If you’re ignoring the fact that your employees are telling the story of your brand (good or bad) better than your corporate web site, You’re doing it wrong.

Web Strategy reminder No. 10: If you’re excited about your new banner ad pushing to your new television ad on your new Flash web site, You’re doing it wrong.